Privacy Policy

Last updated: 8 August 2026

ECVS respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect your personal information when you visit our website or contact us about our vehicle hire services.

1. Who we are

ECVS provides luxury and classic vehicle hire for weddings, proms and special occasions.

For the purposes of data protection legislation, ECVS is responsible for deciding how your personal information is collected and used.

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us using the details provided on our Contact page.

2. Information we collect

When you contact us through our website, enquiry form, email or other communication methods, we may collect information including:

• Your name

• Your email address

• Your telephone number

• Your event or occasion details

• Your preferred date and time

• Your collection or destination address where required

• Details of the vehicle or service you are interested in

• Any other information you choose to provide to us

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information and information about how you use our website.

3. How we use your information

We use your personal information to:

• Respond to enquiries and requests

• Provide information about our vehicle hire services

• Discuss and arrange bookings

• Communicate with you about your booking or enquiry

• Provide our services to you

• Maintain records of enquiries and bookings

• Improve our website and services

• Meet our legal and regulatory obligations

• Protect our business against fraud or misuse

We will only use your personal information where we have a lawful reason to do so under applicable data protection legislation.

4. Sharing your information

We will not sell or rent your personal information to third parties.

We may share information with trusted service providers where this is necessary to operate our business or provide our services. This may include our website hosting provider, Squarespace, email providers, booking or payment services and professional advisers.

We may also disclose information where we are legally required to do so or where necessary to protect our legal rights.

Squarespace explains that websites using its platform may collect visitor information and may share information with third-party services depending on the features and integrations used on the website.

5. Website cookies

Our website uses cookies and similar technologies to help it operate correctly and to understand how visitors use the website.

Some cookies are necessary for the website to function. Other cookies, such as analytics or marketing cookies, may require your consent depending on how they are configured.

Squarespace provides tools that allow website owners to manage cookie consent and analytics settings.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect how the website operates.

6. How long we keep your information

We only keep personal information for as long as reasonably necessary for the purpose for which it was collected.

For example, enquiry information may be retained for a reasonable period so that we can deal with your enquiry and maintain appropriate business records.

Information relating to bookings may be retained for longer where necessary for accounting, legal, insurance or other legitimate business purposes.

When information is no longer required, we will securely delete or dispose of it.

7. Keeping your information secure

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no method of transmitting information over the internet or storing electronic information can be guaranteed to be completely secure.

8. Your data protection rights

Depending on the circumstances, you may have rights under UK data protection law, including the right to:

• Ask for a copy of the personal information we hold about you

• Ask us to correct inaccurate or incomplete information

• Ask us to delete your personal information in certain circumstances

• Ask us to restrict how we use your information in certain circumstances

• Object to certain uses of your information

• Request the transfer of certain information to another organisation

• Withdraw consent where we rely on your consent to process your information

If you wish to exercise any of these rights, please contact us.

The ICO confirms that individuals have rights including access, correction, deletion, restriction and objection in relation to their personal information.

9. Third-party websites

Our website may contain links to third-party websites, including social media platforms or other websites.

We are not responsible for the privacy practices or content of third-party websites. We recommend checking the privacy policy of any website you visit.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website, legal requirements or how we process personal information.

The latest version will always be published on this page.

11. Contact us

If you have any questions about this Privacy Policy or would like to exercise your data protection rights, please contact ECVS using the contact details provided on our website.

12. Complaints

If you have concerns about how we have handled your personal information, please contact us first so that we can try to resolve the issue.

You also have the right to complain to the Information Commissioner's Office (ICO), the UK's data protection regulator.

Information Commissioner's Office